Welcome to the Chartered Banker: Professional Standards Board
The CB:PSB is an initiative led by eight UK banks and the Chartered Banker Institute. The CB:PSB was officially launched in October 2011 with the publication of Our Commitment to Professionalism in Banking signed by the Chairmen or Chief Executives of the founding members, the Chartered Banker Code of Professional Conduct and the Framework for Professional Standards. The CB:PSB published its first Annual Review in October 2012.
The CB:PSB’s overall aim is to restore public confidence and trust in the industry and promote a culture of professionalism amongst individual bankers. It is doing this by developing and supporting the implementation of industry-wide professional standards which set out the knowledge, skills, attitudes and behaviours expected of all bankers. The CB:PSB aims are to:
- Develop a series of professional standards to support the ethical awareness, customer focus and competence of those working in the banking industry;
- Facilitate industry and public awareness and recognition of the standards;
- Establish mechanisms for the implementation, monitoring and enforcement of the standards; and
- Help build, over time, greater public confidence and trust in individuals, institutions and the banking industry overall, and enhance pride in the banking profession.
The CB:PSB comprises a Board of senior industry leaders dedicated to driving professionalism in the banking industry, a Professional Standards Committee (PSC), an Advisory Panel and a dedicated CB:PSB Team within the Chartered Banker Institute.

