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The Chartered Banker Professional Standards Board (CB:PSB) is a unique joint initiative between a number of UK banks and the Chartered Banker Institute.  Its aim is to improve customer confidence in individual bankers through achieving professional standards. Already almost 250,000 individuals have met the Foundation Standard for Professional Bankers and some banks are also working towards the Leadership Standard for Professional Bankers. Our work helps drive professionalism in banking and cultural change at banks.

The CB:PSB was launched in October 2011 (click here to see how the CB:PSB has been 'Driving the Professionalism Agenda') with the publication of Our Commitment to Professionalism in Banking signed by the Chairmen or Chief Executives of the founding members.  The CB:PSB comprises:

The CB:PSB’s standard-setting activities complement a series of more recent reforms led by the UK Government, regulators and the banking industry, including the Parliamentary Commission on Banking Standards (2012) and the Banking Standards Review (2013). The CB:PSB has a unique role in the emerging standards landscape, in developing, implementing and monitoring professional standards for individual bankers. The CB:PSB collaborates with other voluntary initiatives and regulatory bodies to ensure that its activities are aligned to achieve common aims. This will include the Banking Standards Board (BSB) whose focus will be banks and banking in contrast to the CB:PSB’s focus on individual bankers.

The CB:PSB is not a regulator, and the CB:PSB’s professional standards have no statutory force. Rather, they seek to complement and build on basic standards of competence and conduct set by regulators and promote higher standards of professionalism for those working in banking. The CB:PSB’s firms have voluntarily agreed to support the CB:PSB, to subscribe to the Chartered Banker Code of Professional Conduct and to implement the CB:PSB’s professional standards. Over time, it is anticipated that a widely accepted set of professional standards for bankers may assist regulators and others seeking to make judgements on individuals’ professional competence and on organisations’ cultures.

The CB:PSB is UK-focused, and seeks to encompass banking institutions operating in the UK and their staff. CB:PSB firms, where relevant, may choose to apply the CB:PSB’s professional standards in a global context.