Your Privacy

We take great care to ensure the privacy and security of your personal information. 

 
This privacy policy explains how we use any personal information we collect about you when you use our website or contact us by other methods, including email, post and telephone.
 
We collect information about you when you contact us for information, or place an order for any goods or services which we may provide.  We may also collect information when you voluntarily provide feedback, participate in surveys or respond to emails.  Website usage information is collected using cookies.
 
How information about you will be used
Personal information that you supply to us may be used in a number of ways, for example:
•    To provide information about our services and activities;
•    To process applications or registrations;
•    To provide ongoing support to individuals and member banks; or
•    To provide goods and services, such as publications.
 
We aim to maintain all personal records accurately and securely to a reasonable standard.
 
We shall under no circumstances sell or provide information about you to a third party for any purposes without your  express permission.  Personal details may be provided to other organisations with whom the CB:PSB  is organising joint ventures, so long as they are used solely for the purpose of that venture.
 
Information relating to an individual’s standing with the CB:PSB or Chartered Banker Institute may be provided to a company listed on our database as the person's employer, unless the individual  has specifically requested that the information should not be divulged.
 
We also reserve the right to disclose any of the information you provide to us where required to do so by law, or to comply with a regulatory obligation, or to assist in any investigation into alleged illegal or criminal conduct.
 
We shall not send out information directly to you on behalf of other companies. 
 
Access to your information and correction
You have the right to request a copy of the information that we hold about you.  If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may make a small charge for this service. Members of the Chartered Banker Institute may also view and amend their personal details via the members’ section of its website.
 
We want to make sure your personal information is accurate and up to date.  You may ask us to correct or remove information that you think is inaccurate.